WOODBINE RACETRACK

Problem

Before working with BreezeMaxWeb and utilizing BreezeReview, Willows Dining Room at the Woodbine Racetrack only had 23 reviews with an average rating of 2.5 stars.

Solution

With the power of BreezeReview, they were able to increase the amount of authentic reviews to over 100 in three weeks, boosting their average rating to 4.5 stars.

We know that these reviews are authentic because BreezeReview tracks who and when a review request was sent. In the case of Willows dining room, each member of the wait staff had a designated account to track when they sent out a review request and monitor the incoming reviews.

Result

Each patron could respond to the text message asking for a review and submitting one before they received their bill.

Most people forget to submit a review when they get home from an establishment. BreezeReview is a streamlined review request process that can achieve instant results.

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